Bob Pacanovsky

Do your guests come to an event that you’re catering to “eat” or “dine”? What’s the difference? Potentially a lot of money in repeat and loyal customers. As people look for ways to balance [...]

Lessons Learned in Hospitality – Part 2

By Bob Pacanovsky

November 15, 2019

In Part 1 of “Lessons Learned in 25 Years” in hospitality, I shared with you what my employees and coaches have taught me about leadership and management of teams. Here then is Part 2 – a look at [...]

Twenty-five Lessons Learned in 25 Years in Hospitality

By Bob Pacanovsky

September 6, 2019

The ESPN Series “30 for 30” happens to be one of my favorite shows. The documentaries that they have produced are wonderful to watch. I have my own version of this show…well, [...]

The Future is Here and A Well-Trained Staff Is More Important Than Ever

Lessons Learned in Hospitality – Part 2

Twenty-five Lessons Learned in 25 Years in Hospitality