The Future is Here and A Well-Trained Staff Is More Important Than Ever

Do your guests come to an event that you’re catering to “eat” or “dine”? What’s the difference?  Potentially a lot of money in repeat and loyal customers. As people look for ways to balance “safer-at-home” with “get-me-back-to-my-life” and the meetings and events industry is starting to look for ways forward, your clients will be looking […]

Show Your Appreciation

H. Jackson Brown wrote a New York Times Bestseller called “Life’s Little Instruction Book”.  And in that book he’s got a great quote that says, “Don’t forget a person’s greatest emotional need is to feel appreciated”.  Think about that for a moment.  More than joy, love, hope, awe or inspiration, we need appreciation.  I’m sure […]

How Much Should a Caterer Spend on Labor?

One of the most common questions we get from caterers around the country relates to labor cost. For most full service caterers, this is the single largest category of expense. Therefore, keeping labor within an acceptable range is key to maintaining profitability. Labor costs falls into two categories – fixed labor and variable labor. Generally […]