The Future is Here and A Well-Trained Staff Is More Important Than Ever

Do your guests come to an event that you’re catering to “eat” or “dine”? What’s the difference?  Potentially a lot of money in repeat and loyal customers. As people look for ways to balance “safer-at-home” with “get-me-back-to-my-life” and the meetings and events industry is starting to look for ways forward, your clients will be looking […]

How to Pivot into a New Catering Passion

The 2009 movie Julie and Julia toggles between the life of chef and TV personality Julia Child, and writer turned chef blogger Julie Powell. In the film, Powell cooks her way through the monumental cookbook written by Julia, Mastering the Art of French Cooking. There is a scene where Julia attends the Cordon Bleu in […]

TOP 2020 CULINARY TRENDS FORECAST

Food Trends

As 2020 approaches, the events industry is preparing to usher in a fresh slate of culinary trends to make the new year an exciting (and delicious) one. Today’s clients want convenient yet sophisticated food experiences with fresh, natural, additive-free food. If you look at the food industry, you’ll see a similar shift towards transparent food […]

Maintaining Profitability: A Candid Conversation

Maintaining Profitability

Many caterers use the terms costing and pricing interchangeably – but while the two are related, there are different strategies to use for each. Link here to listen to the recent Candid Conversations by Catersource featuring Carl Sacks, catering industry financial guru explaining the relationship between these two key factors in maintaining profitability. Don’t miss […]

Lessons Learned in Hospitality – Part 2

In Part 1 of “Lessons Learned in 25 Years” in hospitality, I shared with you what my employees and coaches have taught me about leadership and management of teams. Here then is Part 2 – a look at what I’ve learned from working with the public and some great customers over the years. Make it […]

Off Season Operations Check Up

As the kids are back at school, the last of the beach trips wrap up and football has once again taken over our weekends, there are a few steps that every company should keep their eye on. When a company takes a summer break or has a lull in the action, this is the best […]

How to Hire a Great Salesperson

One of the most common questions I get from my clients is, “how do you hire excellent salespeople?” This, as you may know, can be easier said than done! Traditional recruitment and interview methods can work well in some cases, but we have all hired an individual this way and been utterly disappointed by the […]

Count Your Blessings

OK, so depending upon where you live, it’s “the dead of summer” or you are nearing the fall season. Maybe summer is your slow time and you can’t wait for the post-labor-day business increase, or possibly you are burnt out—literally and figuratively–from cooking lots of brats and burgers in the sun at company picnics and […]

Props That Pop!

It’s not just enough to network; crafting a winning proposal is also essential to booking the event. Your proposal should pop! Here’s the scenario. It’s Friday afternoon, and an event planner calls looking for a proposal for a client. She wants it emailed by 10 AM Monday. Yours will be one of the three she […]

Consulting for Caterers – The Cost/Benefit Equation

Virtually all large corporations use consultants for a variety of purposes – but many caterers are unsure of what consultants do, and the value they bring.  In essence, most caterers and other businesses that use consultants are seeking a competitive advantage. A catering industry specialist such as Certified Catering Consultants is most likely to provide […]