The Future is Here and A Well-Trained Staff Is More Important Than Ever

Do your guests come to an event that you’re catering to “eat” or “dine”? What’s the difference?  Potentially a lot of money in repeat and loyal customers. As people look for ways to balance “safer-at-home” with “get-me-back-to-my-life” and the meetings and events industry is starting to look for ways forward, your clients will be looking […]

WE’RE HERE FOR YOU DURING THESE STRESSFUL TIMES

We have experienced a seismic shift in the way we live, work and play over the past few weeks. The coronavirus pandemic has created a truly unprecedented situation around the world. Our thoughts are with each of you as you wrestle with tough business decisions while caring for your families and employees. There is much […]

How to Pivot into a New Catering Passion

The 2009 movie Julie and Julia toggles between the life of chef and TV personality Julia Child, and writer turned chef blogger Julie Powell. In the film, Powell cooks her way through the monumental cookbook written by Julia, Mastering the Art of French Cooking. There is a scene where Julia attends the Cordon Bleu in […]

TOP 2020 CULINARY TRENDS FORECAST

Food Trends

As 2020 approaches, the events industry is preparing to usher in a fresh slate of culinary trends to make the new year an exciting (and delicious) one. Today’s clients want convenient yet sophisticated food experiences with fresh, natural, additive-free food. If you look at the food industry, you’ll see a similar shift towards transparent food […]

Weathering Economic Cycles

For those who have done a lot of time in our industry, economic downturns are as inevitable as the sun rising every morning. While these downturns may seem catastrophic at the time, rest assured they are survivable. Note that downturns include not just recessions, but also one-off black swan events such as Black Tuesday in […]

Twenty-five Lessons Learned in 25 Years in Hospitality

The ESPN Series “30 for 30” happens to be one of my favorite shows. The documentaries that they have produced are wonderful to watch. I have my own version of this show…well, sort of. What have you learned in your career? Someone asked me that the other day, and I must admit, I was stumped […]

Landing the Big One

One interesting bit of collective memory among off-premise caterers: remembering the first truly big party that you ever catered. Often if this topic comes up over drinks at the end of a long day, some twinges of embarrassment might be in evidence.  The first time I ever did a party for more than 1200 people, […]

Count Your Blessings

OK, so depending upon where you live, it’s “the dead of summer” or you are nearing the fall season. Maybe summer is your slow time and you can’t wait for the post-labor-day business increase, or possibly you are burnt out—literally and figuratively–from cooking lots of brats and burgers in the sun at company picnics and […]

Step Back, Before you Leap Forward

If you were asked to jump as far as you could from a certain point, you would probably start by swinging your arms backward before launching yourself forward or maybe you would take a few steps back to get a running start.  Either way, you’re finding ways to build momentum by going in the opposite […]

How Engaged Are Your Staffers?

First of all, what is employee engagement?  Second of all, why should we care?  And lastly, if we decide we care, then what? These are good questions that every caterer with employees should be able to answer.  So let’s start with the first one…. What is employee engagement? Our friends at Wikipedia say: An “engaged […]