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The Future is Here and A Well-Trained Staff Is More Important Than Ever

Do your guests come to an event that you’re catering to “eat” or “dine”? What’s the difference?  Potentially a lot of money in repeat and loyal customers. As people look for ways to balance “safer-at-home” with “get-me-back-to-my-life” and the meetings and events industry is starting to look for ways forward, your clients will be looking […]

COVID-19 Is Shaking the Catering Industry!|

UPDATE – Back by Popular Demand! A Timely Webinar — Should I Sell, Close or Carry On? Many caterers across the country are facing drastic changes due to COVID-19. You may be contemplating selling or closing your business. Are you aware of your options? What’s your exit strategy? Making the right decisions is more challenging […]

WE’RE HERE FOR YOU DURING THESE STRESSFUL TIMES

We have experienced a seismic shift in the way we live, work and play over the past few weeks. The coronavirus pandemic has created a truly unprecedented situation around the world. Our thoughts are with each of you as you wrestle with tough business decisions while caring for your families and employees. There is much […]

Off Season Operations Check Up

As the kids are back at school, the last of the beach trips wrap up and football has once again taken over our weekends, there are a few steps that every company should keep their eye on. When a company takes a summer break or has a lull in the action, this is the best […]

Step Back, Before you Leap Forward

If you were asked to jump as far as you could from a certain point, you would probably start by swinging your arms backward before launching yourself forward or maybe you would take a few steps back to get a running start.  Either way, you’re finding ways to build momentum by going in the opposite […]

12 Business Metrics Caterers Need to Track

If you’re new to catering, you might think that all you need to succeed is a delicious menu, beautiful event design, and strong planning skills. If you’ve got those, the rest will take care of itself, right? Not quite! I’m going to outline twelve metrics every caterer needs to track across three distinct business categories, with […]

How Engaged Are Your Staffers?

First of all, what is employee engagement?  Second of all, why should we care?  And lastly, if we decide we care, then what? These are good questions that every caterer with employees should be able to answer.  So let’s start with the first one…. What is employee engagement? Our friends at Wikipedia say: An “engaged […]

Catering – An Opportunity for Restaurateurs

The catering/banquet market is measured using a number of different yardsticks, but most arrive at approximately the same conclusion – the catering revenue pool represents approximately 6% to 8% of overall foodservice revenue in the US. This includes most types of catering including retail, hotel, restaurant private dining, off premise and on premise. It also […]

The Accidental Caterer

I have to share this story with you all. It comes from my friend Richard Radbil – a veteran of the catering industry and one of Wisconsin’s most successful caterers. Here’s the story as told to me by Richard: My wife and I opened a glorified Chicago-style hot dog stand as our first restaurant. We […]

An Outsider’s Look At Your Catering Business

What we do as consultants is getting caterers out of their comfort zones, and into their challenge zones. We all like to think that we’re very good at what we do. I know that I think so and I’ve been catering now for over 50 years in various capacities. In my own business, as well […]